Dear Steam Users and Steam Forum Users:
Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.
We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.
We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.
While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.
We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.
We will reopen the forums as soon as we can.
I am truly sorry this happened, and I apologize for the inconvenience.
Gabe.
I'm pretty sick of hacker a-holes but such is the technological age, so please just be safe and use different complex passwords for each of your online accounts be it banking, gaming, email, whatever. Hopefully no one's personal info will be taken and they catch these creeps.
To change your Steam password follow these steps:
1) Log into Steam with your old password.
2) In the top left of the Steam application window click ‘Steam’.
3) Select ‘Settings’.
4) Click the button that says “Change password or secret question…”
5) Toggle “I want to change my password”.
6) Enter your old password and click ‘Next’.
7) Whichever email account you have associated with Steam should now receive a reset code. Find the email and either type or copy/paste this code into the required box and follow the on-screen instructions.
To enable two-factor authentication in Steam, go to “Settings” and you’ll find instructions under the “Account” section
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